Last updated: July 19, 2025

This policy outlines how Sutraa collects, uses, and protects your personal information.

Our Privacy Commitment

At Sutraa, we believe your personal information is sacred and deserves the highest level of protection. This Privacy Policy explains how we collect, use, store, and protect your information when you use our astrological dating platform.

Important: By using Sutraa, you agree to the collection and use of information as described in this policy. We will never sell your personal data to third parties for marketing purposes.

What Information We Collect

Astrological Data

Unencrypted

Birth date, time, and location for Vedic astrology calculations

Required for generating astrological profiles and compatibility

Basic Profile Info

Unencrypted

Name, email, age preferences, relationship intent

Essential for matching algorithm and account management

Personal Details

Encrypted

Height, interests, lifestyle, occupation, education

Your privacy is protected while enabling personalized matching

Messages

Encrypted

All conversations between users

End-to-end encryption ensures private communication

Vedic Astrology & Matching Disclaimer

Important Notice About Our Astrological Services

Guidance Only: Our Vedic astrology-based matching system provides guidance and insights for entertainment and self-reflection purposes only.
Not Professional Advice: Astrological compatibility scores and insights should NOT be considered as professional relationship advice, psychological counseling, or life guidance.
User Responsibility: Users are solely responsible for their dating decisions. We are not responsible for relationship outcomes or personal decisions made based on astrological information.
Accuracy Disclaimer: Our algorithm is only as accurate as the birth details you provide. Incorrect birth information will result in inaccurate astrological profiles and compatibility scores.

How Our Matching Algorithm Works

Sutraa uses traditional Vedic astrology principles to analyze compatibility between users based on:

Birth Details: Date, time, and location of birth to create accurate astrological charts
Planetary Positions: Analysis of celestial body positions at the time of birth
Guna Matching: Traditional compatibility scoring based on 36 Gunas
Dasha Analysis: Planetary periods and their influence on relationships
Mangal Dosha: Mars placement analysis for relationship harmony

Data Accuracy Responsibility

Critical: The accuracy of your astrological profile and compatibility scores depends entirely on the accuracy of the birth details you provide. If you provide incorrect date, time, or location of birth, our algorithm cannot generate accurate results. We cannot be held responsible for incorrect astrological guidance resulting from inaccurate user data.

How We Use Your Information

Core Services

Generate astrological profiles and compatibility scores
Match you with compatible users based on Vedic astrology
Provide personalized horoscopes and cosmic insights
Facilitate communication between matched users
Maintain and improve our matching algorithm

Safety & Security

Monitor content for inappropriate material
Detect and prevent spam, fraud, and abuse
Investigate reports and enforce community guidelines
Ensure compliance with age restrictions (18+)

Account Management

Authenticate your identity through Gmail login
Provide customer support and respond to inquiries
Send important service updates and notifications
Process payments for premium features

Service Improvement

Analyze usage patterns to improve user experience
Develop new features based on user feedback
Optimize matching algorithm performance
Conduct research for product development

Data Sharing with Third Parties

We share your data only with trusted service providers necessary for our platform to function safely and effectively:

Google Vision API

Purpose: Automated photo analysis for inappropriate content detection
Data Shared: User-uploaded photos only
Privacy: Photos are analyzed but not stored by Google

OpenAI Moderation API

Purpose: Message content screening for safety
Data Shared: Message text for moderation only
Privacy: Messages remain encrypted end-to-end

Cloudflare R2 Storage

Purpose: Secure photo storage and delivery
Data Shared: User photos with enterprise security
Privacy: Industry-leading security and access controls

Razorpay

Purpose: Secure payment processing
Data Shared: Payment information only
Privacy: PCI DSS compliant payment security

What We Never Do

Sell your personal information to advertisers or marketers
Share your encrypted personal data with any third party
Provide your birth details or astrological data to external services
Allow third parties to access your private messages

Your Privacy Rights

You have complete control over your personal data:

Access Your Data

Request a copy of all your personal information

Correct Your Data

Update incorrect or incomplete information

Restrict Processing

Limit how we use your information

Data Portability

Export your data in a readable format

Delete Your Account

Permanently remove all your data

Object to Processing

Oppose certain uses of your data

How We Protect Your Data

Security Measures

End-to-End Encryption: Messages and most personal data encrypted
Secure Storage: Enterprise-grade cloud storage with access controls
Regular Security Audits: Continuous monitoring and vulnerability assessments
Limited Access: Only authorized personnel can access essential systems
Data Minimization: We collect only what's necessary for our services

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

Active Accounts: Data retained while your account is active
Deleted Accounts: Most data permanently deleted within 30 days
Legal Requirements: Some data may be retained longer if required by law
Safety Records: Reports and violations may be retained for safety purposes

Questions About Your Privacy?

We're here to help you understand how we protect your information and exercise your privacy rights.

Privacy Inquiries:

support@sutraa.app

Response Time: We typically respond to privacy inquiries within 48 hours. For data deletion requests, the process is completed within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

Notify you through the app and email
Update the "Last Updated" date at the top of this policy
Provide a summary of key changes
Give you time to review before changes take effect

Your continued use of Sutraa after policy changes indicates your acceptance of the updated terms.