Found a bug or experiencing technical issues? Help us improve Sutraa by reporting the problem. Your feedback is valuable and helps us create a better experience for everyone.
Before Reporting
Please check if your issue might be resolved by:
- Updating the app to the latest version
- Restarting the app
- Checking your internet connection
- Reviewing our Help Center
How to Report
Include This Information
To help us resolve your issue quickly, please include:
- Device information: iPhone/Android model, iOS/Android version
- App version: Check in Settings → About
- Description: What happened and what you expected to happen
- Steps to reproduce: How can we recreate the issue?
- Screenshots: If applicable, include screenshots or screen recordings
- When it happened: Date and time of the issue
Response Time
We typically respond to bug reports within 24-48 hours. Critical issues affecting app functionality are prioritized and addressed as quickly as possible.